News

CGS Administrators Receives ICMI Site Certification

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today announces the CGS Administrators LLC (CGS) contact center has met the requirements for award and recognition through the ICMI Site Certification Program.

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CGS Administrators Wins Major Medicare Contract

The Centers for Medicare & Medicaid Services (CMS) has awarded CGS Administrators the Durable Medical Equipment (DME) Medicare Administrative Contractor (MAC) Jurisdiction C contract. This seven-year, $215.7 million contract includes the states of Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, U.S. Virgin Islands, Virginia and West Virginia.

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CGS Administrators Moves Headquarters

CGS Administrators, LLC (CGS) will move its main office eleven miles across Nashville, Tennessee, from 2 Vantage Way to 26 Century Boulevard at the end of June 2020.

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Palmetto GBA awarded PDAC contract

On August 28, 2018 the Centers for Medicare and Medicaid Services awarded the Pricing, Data Analysis and Coding (PDAC) contract to Palmetto GBA. The PDAC contractor is responsible for providing suppliers and manufacturers with assistance in determining which Healthcare Common procedure Coding System (HCPCS) code should be used to describe Durable Medical Equipment Prosthetics, Orthotics, and Supplies (DMEPOS) items for the purpose of billing Medicare.

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Palmetto GBA achieves CMMI Maturity Level 4 appraisal

Palmetto GBA has achieved a Capability Maturity Model Integration (CMMI) Maturity Level 4 rating. CMMI is a globally-recognized set of best practices that enable organizations to improve performance, key capabilities, and critical business processes.

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